Customers First

Bonding in the Vines: A Team-Building Day at a Maine Winery

September 18, 2025

Yesterday, Team Hauser swapped out our usual routines for a day among the vines at Willows Awake Winery in Leeds, Maine. What started as a team-building activity quickly became a memorable experience of connection, collaboration, and appreciation for the winemaking process.

We arrived at 9 a.m. and spent the morning picking Itasca grapes, moving row by row together in rhythm. It was incredible to watch our team fall into a natural flow—passing lugs, clipping clusters, and sharing laughs along the way. By noon, we had helped harvest over a ton of fruit, which could eventually become around 60 cases of wine.

After our time in the vineyard, we gathered for a tasting before sitting down to a delicious lunch at No. 10, Willows Awake’s on-site restaurant. The day gave us not only a behind-the-scenes look at what it takes to reach the bottling stage but also the chance to bond with one another in a fresh and meaningful way.

We left with sticky fingers, full glasses, and stronger connections—not just to each other, but to the land and craft we’re so passionate about.

✨ If you’re building a “wineries to visit” bucket list, Willows Awake deserves a top spot. Between the beautiful vineyards, welcoming team, and amazing food at No. 10, it’s an experience not to be missed.

Here’s a glimpse of the day:

Every Customer Interaction Matters

February 4, 2025

The Power of Relationships: Why Every Customer Interaction Matters

At Hauser Packaging, customers are at the heart of everything we do. Over the years, we’ve learned that strong relationships grow through respect, genuine attention, and a long-term commitment to partnership.

Respect Builds Long-Term Trust

Recently, a long-time partner at one of our valued accounts stepped away from their role. A new contact has taken over, and while we’re already building a great relationship with them, this shift reminded us of something important:

Never burn a bridge. Never make assumptions. Always show respect.

You never know who the next decision-maker will be. When you walk into a winery’s tasting room, assume the person who greets you might be the owner. Don’t overlook anyone in search of someone “more important.”

Whether you’re speaking with the winemaker, the assistant, the forklift operator, or the intern—treat everyone with equal respect. That intern could be running production someday or take their experience to another winery down the road.

Every Interaction Counts

People remember how they were treated. A kind word, a moment of patience, or a helpful gesture today could lead to opportunities tomorrow. That’s why, at Hauser, we approach every conversation with care.

No matter the size of the account, we value each customer equally. In this industry, mutual trust and human connection keep everything moving forward.

Let’s continue to build strong partnerships—one respectful interaction at a time.

Thank you for inviting us into your community!

Account manager samantha dobra presenting at the virginia wineries association annual conference in front of a group about sustainability — Virginia Wineries Association 2024 Conference

Connecting in the Field: Virginia Wineries Association 2024 Conference

While most of the year we’re working from HQ in Portland, Maine, we love the chance to visit your state, tour tasting rooms, and meet your team face-to-face.

In November, Samantha and Branden, two of our Account Managers, explored parts of the Virginia Wine Trail. During their visit, Samantha was honored to speak at the Virginia Wineries Association Conference, where she joined a panel to present on sustainable practices in packaging.

We’re incredibly grateful for opportunities like this. Meeting customers in person and participating in important industry events reminds us why we love what we do.

Blue Valley Vineyard and Winery Delaplane, VA

If you don’t know who your Account Manager is, email the team sales@hauserpack.com we will gladly direct you!

Meet Your Account Managers

January 16, 2025

Meet your local Account Manager based on state:

Samantha Dobra

New York, Michigan, Ohio, Mississippi, Idaho & Alaska

I’ve been with Hauser since 2018. I’ve had the privilege of working with wineries across the U.S., primarily in Virginia, Maryland, New England, and parts of New York. I’m now excited to focus on supporting wineries solely in New York, Michigan, and Ohio. I live in Maine with my husband and two young daughters, enjoying family time and, of course, a great bottle of wine! My favorites recently include a good dry Reisling. samantha@hauserpack.com 207-370-6381

Mary Bridge

New Jersey, Pennsylvania, North Carolina, South Carolina, Florida, Georgia, Kentucky, Washington, Nevada, Wyoming, & New Mexico

“I have worked directly with domestic and European wineries and enjoyed learning about agronomy and production. I live in Southern Maine with my two daughters and a mellow yellow lab.” mary@hauserpack.com 207-810-2162

Tucker Buteau

Maine, New Hampshire, Vermont, Rhode Island, Massachusetts, Connecticut, Minnesota, Wisconsin, Illinois, Iowa, Indiana, Missouri, California, Texas, Arizona & Oklahoma

” I have been in the beverage industry for 3 years now. I am a born and raised Mainer! If you’re not able to find me at work, chances are I’m at my golf club. I would love to try some of your wine, and I will give you a glass from my whiskey cabinet. I live with my girlfriend, Caroline, and our pet turtle Franklin.” tucker@hauserpack.com 207-910-0255

Branden Dyer

Delaware, Maryland, Washington D.C., West Virginia, Virginia, Colorado, North Dakota, South Dakota, Nebraska, Kansas, Alabama, Arkansas, Louisiana, Tennessee, Oregon, Montana, Hawaii & Utah

He enjoys playing golf, competing in men’s league ice hockey, & cheering for the Patriots and Bruins. Based in Portland, Maine, Branden loves exploring the local food and drink scene, often accompanied by his girlfriend Skylar and Winston, their adventurous little dog. branden@hauserpack.com 207-810-2166

We take pride in having a knowledgeable and dedicated team ready to assist you.

At Hauser Packaging, our customers always come first. With over three decades of experience in the wine, spirits, and beverage industries, we are committed to providing high-quality packaging solutions and exceptional customer service. Whether you need domestic or European glass bottles, Diam corks, screw caps, custom boxes, one-way kegs, or capsules, we’re here to simplify your packaging needs.

What You Can Expect from Hauser Packaging

✔ Friendly, knowledgeable customer service – We work closely with beverage producers to find the right solutions for their brands.

✔ Consistent quality glass bottles – We offer both imported and domestic options to meet your needs.

✔ Exciting price decreases in 2025! – Thanks to recent changes in container rates and long-term partnerships, some stock bottles will see a price reduction.

Let’s Talk! How Can We Help You?

Our team is excited to build strong, long-term relationships with our customers. Reach out to your local account manager today—let’s discuss how we can support your packaging needs and make your ordering process seamless.

If you have a business outside of the states listed above, email sales@hauserpack.com and we will see if we can help you!